Order / Website Questions

         

General Information

Contact our Clarins.com Customer Service team 

Monday to Friday  9.00am – 5.30pm (excluding bank holidays)

 

• Help you place your order

• Order tracking
• Comment or complaint about your last order
• Question about the website
• Question on an Online promotion
• Subscribe or unsubscribe from the Clarins newsletter
• Returns policy
• Question on Clarins Online loyalty scheme

 

 

 01279 774 215

customer.relations@clarins.co.uk

  

 

Contact our Customer Relations team 

Monday to Friday  9:00am – 5:30pm (excluding bank holidays)

 

 

• Product Information
• Information on Clarins Skin Spas and treatments
• Details on product ingredients

 

 

 

 020 7307 6700

@ consumer.relations@clarins.co.uk

 

 

 

 

 

 

 

Please enter the subject of your message, provide your name, contact number (and order number if applicable) to help us process  your query.

 


   

Stockist Enquiries

         

 

 

 Find your nearest store, Skin Spa or salon

• Information on in-store promotions
  

 0800 036 3558